Returns
We want you to be really happy with your purchase with Wildwood, but sometimes things just don't fit or are not quite what you expected, so of course we are happy for you to return your purchase to us for a full refund.
Important things to know
You have 30 days to request your return, from the day you received your order.
We will pay for the postage of the first return of any order. You will need to pay for any further returns from the same order.
You will receive a full refund for the cost of your purchase, but postage charges are not refundable.
Read our full Refund Policy.
To request a return, you will need to know the email address you used to place the order. If you are not sure, you can email us at: contact@eco-beach.co.uk
A word about exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
